How can we help you?

Banking from home
View or change your details
Help with your product
Help with your card
Banking near me
Dealing with difficult times
Help & support Searchable

To register to receive money via Paym, please follow these steps to link your bank account to your mobile phone number:

  • Make sure you have the latest version of the mobile banking app
  • For iOS: Go to the ‘Profile’ menu in the mobile banking app, Select ‘Settings’, then ‘Payment services’. Once you have selected 'Paym' follow the on screen steps
  • For Android: Open the app and tap the Hamburger menu Select 'Paym registration'. Follow the steps from there

Please note: You can only be registered for Paym with one bank at a time.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website

Trending Questions 🔥

I am going abroad and don't want my card to be blocked, what should I do?

If you intend to use your personal debit card abroad it is best that you let us know. Telling us in advance that you're travelling will notify our

How do I get the mobile banking app?

Once you are registered for online banking you will be able to download and register for the mobile banking app. Our mobile app is available to Isle of

Where can I find my IBAN and BIC details?

To receive an international payment, you'll need to provide the sender with some details including: Your full name and address Our bank name and

What is Mobile Deposit a Cheque?

It's a way to pay in cheques using your mobile device. The app uses your device camera to capture an image of the cheque and 'reads' the

Recent Updates

How do I order a new, replacement or additional card-reader?

If you have not yet ordered a card reader or your card reader is lost, damaged or out of battery power, you can order a new one  in . Your

How do I access Payments Hub?

Tap on the 'Payments' icon at the bottom of the Mobile App home screen.

What is the Payments Hub?

A central place in the mobile app where you can move, request and transfer your money easily and manage your payment settings. This will not change the