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How do I change my address?

You can notify us of a change to your address using one of the following options:

Call us

If you are a fully registered to use Telephone Banking (you have a PIN and Password to use the service) you can call us and we will update your address over the phone.

Telephone banking
01624 637000 or +44 1624 637000 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Visit a branch

You can update your details at your branch. Please remember to take some form of photographic identification such as your passport or driving licence.

Looking for your nearest branch?
Find your nearest branch using our branch locator (opens in a new window).

Write to us

Simply complete, print and sign our change of address form (PDF 82KB) and post it to your branch. You can find your branch address by using our branch locator.

Please note: Your instruction may be subject to extra security checks especially if your signature does not match our records.