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You asked me to choose a contact number to send the One Time Passcode, where did you get the numbers from?

These are the contact details we hold against your account. If they are not correct you can update them via Online Banking using a card-reader or call us.

Telephone banking
Call us on: 01624 637290
From abroad: +44 1624 637290

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.
Our Telephone banking service is available Monday to Friday 9am to 5pm. Calls may be recorded.