Your Gold account includes family travel insurance which offers comprehensive cover when travelling.
An excess is the amount the Insurer will deduct from a claim. This amount is payable per beneficiary claiming, per claim registered. Where a single incident gives rise to a claim under two or more benefits, only one excess will be payable per beneficiary.
For details of the excess that will be deducted from a claim, please see the `Gold Schedule of benefits` table of our Travel Insurance Guide (PDF 354KB).