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I am unsure about the charges in my Annual Summary, what can I do?

If you're unsure about any of the charges in your Annual Summary, please contact telephone banking or visit your local branch.

Please note that we will always give you notification before charging your account.

Telephone banking
01624 637000 or +44 1624 637000 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

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Find your nearest branch using our branch locator (opens in a new window).