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I have tried to register for Paym, but an 'incorrect mobile number' message is displayed.

This means that the number we hold on our records currently does not match the number you are using to register.

You will need to update your mobile number with us before you can complete your Paym registration.

This can be done in one of several ways:

Once we have your correct mobile number you can register for Paym using the Mobile Banking app.

Telephone banking
01624 637000 or +44 1624 637000 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.


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