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How do I change or amend my alert preferences?

You can change or amend your alert preferences any time you like using Online Banking:

  1. Log in to Online Banking at www.onlinebanking.iombank.com (opens in a new window)
  2. Select 'Alerts' from the main menu
  3. From the 'Alerts' page select 'Manage alerts'
  4. Select the account you wish to amend the alert settings on
  5. Select 'Amend these alert settings'

Please note: You may need your card-reader to confirm certain changes to your alert preferences.

You can also manage your alerts using telephone banking or by visiting one of our branches.

Telephone banking
01624 637000 or +44 1624 637000 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Looking for your nearest branch?
Find your nearest branch using our branch locator (opens in a new window).