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How can I re-instate a direct debit?

We can re-instate a direct debit if it:

  1. Was cancelled in error by the bank, or
  2. Is payable to a Isle of Man Bank product e.g. a mortgage

The direct debit also must have been cancelled in the last 60 days.

If the above applies to you, please visit us in branch or get in touch via telephone banking where we will be happy to help. If not, please contact the company that receives your payment directly and they will arrange to reinstate the direct debit on your account.

Telephone banking
Call us on: 01624 637290
From abroad: +44 1624 637290

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.
Our Telephone banking service is available Monday to Friday 9am to 5pm. Calls may be recorded.