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What if I don't want a contactless card?

While the contactless card is our most advanced debit card yet we understand not everyone will want it. If you contact us we will be happy to talk to you about opting out of having a contactless card.

Please note the alternative type of debit card has slightly reduced functionality as it cannot be used at card-readers that don't connect to the bank's systems. These readers are not common - examples include unattended petrol pumps and some readers on trains or aeroplanes.

Telephone banking
01624 637290 or +44 1624 637290 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm.
Calls may be recorded.

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.