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How do I pay for items I want to buy with Apple Pay?

Making a payment with Apple Pay in a shop

You can use Apple Pay with your iPhone 6 and above or Apple Watch (paired with an iPhone 5 or higher) to pay in shops that accept contactless payments. Look for one of these symbols at the checkout:

Apple Pay Button

Apple Pay Button

Pay with the default card on your iPhone

To pay with Apple Pay using your default card, hold your iPhone close to the contactless reader in the shop with your finger held on Touch ID, but without pressing it.

Pay with a different card on your iPhone

There are two ways to pay in store:

Field detect:

  1. Hold your iPhone near the contactless reader without placing your finger on Touch ID or entering your passcode. Your iPhone screen will light up, and you'll see your default card on your screen.
  2. Tap your default card to see all other cards in Wallet. From the list of cards, tap the one you want to use.
  3. Place your finger on Touch ID with your iPhone still near the contactless reader to complete the payment.

Pre-arming method:

  1. Open Wallet and tap the card you want to use from the list.
  2. Place and hold your finger on Touch ID or enter the passcode until you see a confirmation message that you are ready to pay. Your device will remain ready to pay for the next 30 seconds.
  3. Hold the device near the contactless reader to complete the payment.

Making a payment with Apple Pay in an app

On an iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPad Air 2, iPad Pro and iPad mini 3 and 4, you can use Apple Pay to pay within apps when you see the Buy with Apple Pay or Apple Pay button as a payment method.

  1. Tap the Buy with Apple Pay button or Apple Pay button.

    Apple Pay Button

    Apple Pay Button

  2. Review your payment information and contact details. Enter other billing, delivery and contact information if necessary. Apple Pay will store that information, so you won't need to enter it again.

  3. Place your finger on Touch ID or enter your passcode to complete the payment.

When your payment information is sent successfully, you'll see 'Done' and a 'tick' on the device screen.

To find out more about Apple Pay, you can visit the Apple website (opens in a new window).

For further support, please contact our dedicated team.

Digital Wallet support (Apple Pay/Android Pay)
Debit and credit cards: 0345 307 3735
overseas: +44 (0)161 933 2632
Open 8am - 6pm Monday to Saturday (excluding Christmas Day and New Year's Day)
Calls may be recorded.

Please have your Customer Number & PIN ready when you call. These are the same details you use to log in to Online Banking.