Looking for answers
Ask a question

How do I report a lost or stolen card / cheque book?

If you've lost your debit card, credit card or cheque book, or you've had it stolen, it's important to let us know as soon as you can.

Report a lost or stolen debit card or cheque book
Call us on: 01624 637290
From abroad: +44 1624 637290

Open Monday to Friday 9am - 5pm.
Outside these hours please call 0370 600 0459 (+44 1268 500 813 from abroad).

Report a lost or stolen NatWest credit card
Card loss centre: 0370 600 0459
From abroad: +44 1268 500 813
Minicom: 0800 917 0526

Open 24 hours a day. Calls may be recorded.