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What is my Online Banking customer number?

Your customer number has up to 10 digits and is created when you first sign up for Online Banking . It starts with your date of birth (DDMMYY) and is followed by your unique number (up to 4 digits). 

For example, if your date of birth is 1st March 1967 and unique ID is 4958, then your customer number will be  0103674958.

You can use your customer number or card number when you log in to Online Banking or call telephone banking, and it may also be used to pre-fill future account applications you might want to make.

Where can I find my customer number?

You can find your customer number  within the 'Need help' menu of our mobile banking app. Or, you can answer a few questions to re-register your Online Banking and we'll show you it on screen.