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What do I do if I don't recognise an item showing on my account?

To discuss the balance of your account or entries on your account in more detail please call our telephone banking team.

Telephone banking
01624 637000 or +44 1624 637000 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.