Looking for answers
Ask a question

How do I set up an international payee through Online Banking?

You can make an online international payment to an individual or business outside the UK from your bank account as and when it suits you.

Before you start

You will need to use a card-reader to complete this process and you will need the following information:

  • Beneficiary's Bank Identifier Code (SWIFT BIC) - all payments
  • Beneficiary's International Bank Account Number (IBAN) - for payments to IBAN Compliant Countries
  • Account number - payments to an account without an IBAN
  • National Clearing Code (NCC) - payments to an account without an IBAN

If you do not have the Payee's account details in this format, please ask the Payee to supply them. They can get these details on request from their bank.

To set up a payee

  1. Select 'Payments and transfers' from the left hand menu
  2. Under the 'International payments' section select 'Make a Payment'
  3. Select 'Get a quote for paying someone new then select 'Next'
    The next screen will ask you some questions to provide you with a quote in pounds and pence. The quote will have converted the amount you want to pay into local currency and will include the relevant fees.
  4. Select the payee name from the drop down list followed by 'Next'
  5. In the 'How much would you like to send?' section - complete the amount in either foreign currency or GBP as you prefer
  6. Then choose when you want the payment to arrive and which fees you need to pay
  7. Select 'Make this payment' and the date the payment is to be sent
  8. Select the account you want to make the payment from
  9. Select 'Next' to view the instructions you have given
  10. Click 'Confirm' to arrange for your payment to be made