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How long does it take for a Paym payment to be received into my account?

Payments made through the service will usually be instant but may take up to 2 hours.

If you haven't received the payments after 2 hours, please contact us.

Mobile banking helpdesk
0345 366 7003 (overseas +44 2381 244181)
Open Monday to Saturday 8am - 6pm except public holidays
Calls may be recorded