Looking for answers
Ask a question

How do I contact you for Online Banking help?

Card-reader assistance

For help with Online Banking or for card-reader assistance, please chat with us.

Need help?
Chat online with one of our advisors

Chat now

Account queries

If you have an account specific question please call Telephone Banking using the same Security Details as Online Banking.

Telephone banking
01624 637290 or +44 1624 637290 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm.
Calls may be recorded.

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.