Ask a question

How do I contact you for Online Banking help?

Card-reader assistance

For help with Online Banking or for card-reader assistance, please chat to Cora, your digital assistant.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Ask Cora

Account queries

If you have an account specific question please call Telephone Banking using the same Security Details as Online Banking.

Telephone banking
Call us on: 01624 637290
From abroad: +44 1624 637290

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.
Our Telephone banking service is available Monday to Friday 9am to 5pm. Calls may be recorded.