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How can I amend a standing order?

You can amend a standing order on Online Banking, by contacting telephone banking or by going in to a branch.

Amend a standing order online

To amend a standing order on Online Banking:

  1. Log in to www.onlinebanking.iombank.com (opens in a new window) at www.onlinebanking.iombank.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section, select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button.
  5. If required amend the payee details and then select 'Next'
  6. If required amend the payment details and then select 'Next'
  7. Please select 'Confirm' to complete your request.
  8. Confirm the details are correct and if required authorise the changes using your card-reader
  9. Select 'Confirm' button to complete


Please note: You may need a card-reader and a card you can use with that reader to complete this process.

We require at least 3 working days' notice to amend your standing order online, however you can amend a standing order due within the next 2 working days by contacting Telephone Banking or visiting a branch.

For example: If a payment is due to leave your account on a Friday, the final opportunity to amend the standing order online is by close of business on Tuesday.

Amend a standing order over the phone or in branch

You can amend a standing order up to close of business on the working day before a payment is due to leave by using telephone banking or by visiting a branch.

Telephone banking
01624 637000 or +44 1624 637000 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Looking for your nearest branch?
Find your nearest branch using our branch locator (opens in a new window).