How can we help you?

At Isle of Man Bank we will never ask our customers for any personal information by email. You should not respond to any email asking you to divulge your full PIN or password - we would only ever ask for random characters.

If you have received a fraudulent or suspicious email and not responded to it please forward the email to phishing@natwest.com.

However if you have responded to the email and/or you suspect that any of your accounts with us have been accessed online by someone other than yourself please contact us immediately.

Telephone banking
01624 637000
Call +44 (0) 1624 637000 from abroad

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

Outside these hours, please call 0800 032 5963 or +44 (0) 131 339 7609 from abroad.

Visit our Security Centre (opens in a new window) on iombank.com for further advice on handling phishing e-mails and other security issues such as viruses spyware and trojans.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website