How can we help you?

Card-reader assistance

For help with Online Banking or for card-reader assistance, please chat to Cora, your digital assistant.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Ask Cora

Account queries

If you have an account specific question please call Telephone Banking using the same Security Details as Online Banking.

Telephone banking
01624 637000
Call +44 (0) 1624 637000 from abroad

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

Alternatively you may be eligible to use your biometrics on your mobile app.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website