How can we help you?

Pay a bill or make a payment or transfer to a person or company from your bank account.

Making a payment

1. Log in to your Online Banking service at www.onlinebanking.iombank.com (opens in a new window)
2. Select 'Payments & transfers' from the main menu
3. Under the 'Make a payment or transfer' heading select 'Make a payment or transfer'
4. Select the account you want to make the payment from, and the payee you want to pay, from the drop down lists
5. Enter the amount and the date you want the money to leave your account - how much you can pay
6. Select 'Next' and carefully check your payment details before clicking 'Confirm'
7. Once you have clicked on 'Confirm' you will be shown a summary of your newly arranged payment

If you don't have any payees set up please see, How do I add a new payee using Online Banking?