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Trending Questions 🔥

I am going abroad and don't want my card to be blocked, what should I do?

If you intend to use your personal debit card abroad it is best that you let us know. Telling us in advance that you're travelling will notify our

Where can I find my IBAN and BIC details?

To receive an international payment, you'll need to provide the sender with some details including: Your full name and address Our bank name and

What is Mobile Deposit a Cheque?

It's a way to pay in cheques using your mobile device. The app uses your device camera to capture an image of the cheque and 'reads' the

Recent Updates

How do I order a new, replacement or additional card-reader?

If you have not yet ordered a card reader or your card reader is lost, damaged or out of battery power, you can order a new one  in . Your

What is the Payments Hub?

A central place in the mobile app where you can move, request and transfer your money easily and manage your payment settings. This will not change the

How do I access Payments Hub?

Tap on the 'Payments' icon at the bottom of the Mobile App home screen.